Core Health & Fitness Customer Support
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We have officially merged Star Trac with this newer support site for our other family brands. We sincerely hope you will find this NEW site much easier to use.

For users already using the Stairmaster/Schwinn/Nautilus support sites, this will be absolutely no different for you. We are simply merging in the Star Trac Support tab.

What this means for our customers:

  1. Support for all four brands will be available in one place.
  2. Logins from the old Star Trac site will no longer work, so you will need to create a new account in order to log in.
  3. Parts for all four brands can be included in a single order from any point on the website.
  4. will automatically point you to the new website.
  5. All other brand-specific URLs (e.g. will be redirected to, with the appropriate brand tab pre-selected.

Thank you!

Core Health & Fitness Customer Support
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